Frequently asked questions
How do I get a proposal?
Use Request a Proposal, tell us the basics of your event, and our team sends a tailored offer within one business day.
Can you host very large events?
Ethiopian Skylight Hotel has a Grand Ballroom for large conferences and galas, with divisible halls. Our team will confirm the suitable space and capacity for your event.
Which setups can you arrange?
Theatre, classroom, boardroom, U-shape, banquet rounds, cabaret, cocktail and more. Tell us your preference, or let us advise.
Do you cater?
Yes, from coffee breaks to gala dinners, with menus tailored to your event and dietary needs.
Can you include guest rooms?
Yes. Tell us how many rooms and nights, and we include accommodation and a group rate in the proposal.
Do you handle weddings and social events?
Yes, including weddings, galas, receptions and private celebrations across our hotels, lodges and resorts.
Can you help me choose a venue?
Yes. Send a general request and group sales recommends the right property for your event.
What does it cost?
It depends on space, dates, numbers and services. Share your details and we return a clear, itemised proposal.
How fast will you reply?
Within one business day. For urgent requests, call the property directly.
In which currency do you quote?
We quote in USD by default, and can discuss ETB or other currencies.
Can I hold a date?
Tell us your preferred and alternative dates. Our team confirms availability and discusses a tentative hold while you decide.
Who do I talk to?
Your request reaches the events team for your chosen property, or group sales if you have not chosen one. Confirmed contact details appear in your acknowledgement.
Is a deposit required to confirm an event?
Yes. Your proposal states the deposit and payment schedule. The date and space are held once the signed proposal and deposit are received.
What happens if I need to cancel or change dates?
Cancellation and date-change terms are set out in your proposal and in our Cancellation & Refunds policy. Contact us as early as possible so we can offer alternative dates.
When do you need final attendee numbers?
We ask for confirmed numbers and dietary requirements a few days before the event; the exact deadline is in your proposal.
Is audio-visual equipment and Wi-Fi available?
Projectors, screens, sound systems, microphones and Wi-Fi can be arranged. List what you need in your request and we include it in the proposal.
Can I visit the venue before booking?
Yes. Ask for a site visit in your request and our events team arranges a suitable time with you.
Can we bring our own decorator or supplier?
Outside suppliers can usually be arranged with the events team in advance, subject to the property rules set out in your proposal.
Do you arrange airport or group transfers?
Transfers can be arranged on request and are charged separately; include arrival details in your request.